Who We Are
Marsshow is an independent online retail brand focused on everyday clothing that feels good, fits well, and ships reliably. We’re not a marketplace or a “listing” site—our store is built to serve real customers with clear product information, transparent policies, and responsive support.
We take commerce seriously: accurate product pages, straightforward pricing, and a customer experience designed around trust—before and after purchase.
What We Sell
Our catalog focuses on apparel—simple, wearable pieces for daily life. Each product page is created to help customers make confident decisions, including size guidance, materials (where applicable), and care notes.
- Everyday clothing and wardrobe essentials
- Seasonal styles, updated in small batches
- Clear sizing guidance to reduce returns and confusion
Our Operating Standards
We run Marsshow with a simple operating rule: deliver what we promise, and communicate early if anything changes. To support this, we follow practical store standards that protect customers and reduce disputes.
- Order transparency: customers receive order confirmation and shipping updates.
- Trackable delivery: we prioritize trackable shipping whenever available.
- Customer support: we respond to customer messages promptly and keep records of resolution.
- Clear policies: shipping, returns, and refunds are published and easy to understand.
Returns & Refunds
We provide a clear and fair return & refund process. If a customer has an issue with an order, our goal is to resolve it quickly with practical options—replacement, exchange, or refund—based on the situation and policy terms.
For details, please refer to the Refund / Return Policy and Shipping Policy pages in our store.
Customer Support
We believe legitimate commerce is built on reachable support. If you need help with sizing, order changes, shipping updates, or returns, contact us and we will respond with clear next steps.
Contact Information
Support: jeanettean6498@yahoo.com
Website: marsshow.store
Business hours: Monday–Friday (responses within 24–48 hours)
Our Commitment
Marsshow is committed to legitimate, customer-first commerce. We aim to build long-term trust through reliable fulfillment, honest communication, and policies that protect both customers and the store.